Angi
“Just in time. Affordable and reliable company!!! Thank you Josh.”
Vladimir G.
Shrewsbury · Water Heater - Install or Replace
Problem Guide
24/7 Emergency Availability
Frozen Pipes? Protect the Property Before They Burst
Frozen piping can block water flow and may split as ice expands. Safe thawing and inspection can help reduce the risk of major water damage.
What This Problem Can Mean
During freezing weather, pipes in exterior walls, crawl spaces, garages, basements and poorly insulated areas are especially vulnerable. If a line is frozen, it may already be damaged even if no leak is visible yet.
Warning Signs
Little or no water at one or more fixtures
Visible frost on exposed piping
Bulged or distorted pipe
Unusual sounds when a faucet is opened
A previously frozen line begins leaking while thawing
Possible Causes
Low outdoor temperatures
Insufficient insulation
Air leaks around piping
Unheated or poorly heated spaces
Piping installed near exterior surfaces
Loss of building heat
What To Do Now
Keep the affected area safely heated
Open the affected faucet slightly if appropriate
Know where the main water shutoff is located
Call for service if the pipe will not thaw safely or shows signs of damage
What Not To Do
Do not use a torch or open flame
Do not leave high-temperature heat sources unattended
Do not restore pressure to visibly split piping
Do not ignore a frozen line after flow returns if damage is suspected
How Tandem Mechanical Can Help
Tandem Mechanical can evaluate frozen or damaged piping, repair failed sections and discuss practical freeze-protection improvements where appropriate.
Residential Properties
Frozen piping commonly affects homes, apartments, rentals and seasonal or partially heated spaces.
Commercial Properties
Commercial frozen-pipe issues can affect vacant areas, exterior piping, warehouses, restaurants, multifamily properties and facilities during severe cold.
Frozen Pipes FAQs
Real Customer Reviews
What Tandem Customers Are Saying
Angi
“Responsive, flexible and nice clean work. Listens to needs and provides professional service.”
Doug L.
Palmer · Tankless Water Heater - Install
Angi
“Joshua, the owner, explained the best options for my plumbing needs, and gave me the estimate when he said he would. The repairs were completed on time & the estimate was the actual bill. We now have a working ice maker and no more floods in our basement!”
Randy S.
Google
“Sam from Tandem Plumbing responded promptly to fix an issue with my toilet, and the entire job was handled with great professionalism. He has a reassuring and approachable manner that made the experience stress-free. I was also pleasantly surprised by how fair and reasonable the pricing was. I only wish I’d called sooner!!!”
Amy Lynn
Westfield · Plumbing
Angi
“Prompt, professional, quality work. Highly recommended”
TJ S.
Angi
“Excellent job friendly workers. Very well done. Everything was cleaned up. Would highly recommend them.”
Mary C.
Angi
“Just in time. Affordable and reliable company!!! Thank you Josh.”
Vladimir G.
Shrewsbury · Water Heater - Install or Replace
Angi
“Responsive, flexible and nice clean work. Listens to needs and provides professional service.”
Doug L.
Palmer · Tankless Water Heater - Install
Angi
“Joshua, the owner, explained the best options for my plumbing needs, and gave me the estimate when he said he would. The repairs were completed on time & the estimate was the actual bill. We now have a working ice maker and no more floods in our basement!”
Randy S.
Need Help With Frozen Pipes?
Call Tandem Mechanical or book service online. Availability varies by service area, technician capacity and urgency.